First, check that your reverse switch is not stuck in the center, as this will keep the fan from turning.
Next, make sure that the terminal plug is securely connected.
If you operate your ceiling fan with a remote control, the issue may be caused by a poor connection between the remote control and the receiver. To test this, try the following steps:
- Turn off power to the ceiling fan.
- Disconnect the receiver (located below the mounting bracket) and connect the fan directly to the cable at the terminal strip.
- Turn the power back on. If your ceiling fan is now operating and the issue has been solved, we recommend replacing both the remote control and receiver.
If you have tried all these troubleshooting tips, but the issue has not been resolved, please contact us for further assistance. It is helpful if you can provide as many details as possible, such as any humming sounds or speed issues that may have occurred before the ceiling fan stopped functioning.